Buying windows for your home can be an overwhelming process, from deciding which windows to buy that will suit your home and budget, to the installation process. Here at Collingtons, our experienced and friendly team are on hand to help you from start to finish. Our excellent customer service encourages you to ask questions to ensure you understand the process and are comfortable with your decisions. To help get you started on your journey, we have compiled below a short guide to the window-buying process.
The buying process
We believe that when buying windows, you should keep it simple. With that in mind, here’s how our process works.
1. Ordering
You can explore our entire window collection online, or better yet, visit us at our showroom where we can take you through your options in person. Here you can get a real feel for what your new windows will look like in your home. We can also talk you through the entire process from start to finish. This way we can assess exactly what you need, what your aesthetic vision may be, and your budget.
2. Manufacturing
At Collingtons, we are proud to say that we only work with the industry’s leading manufacturers. We work with Glazerite and Sierra. These UK-based companies are leading suppliers of VEKA, Halo and Residence uPVC windows. They offer the most comprehensive product ranges on today’s market, and specialise in made-to-order. This means no compromise on achieving the result you have always wanted.
3. Installation and support
Our expert installation team will discuss with you the process, so you know exactly what it entails and to make sure you are happy with it. The team will then begin the installation by measuring the area, for the second time, carefully removing the previous windows, and replacing them with your brand new ones. Their conscientious, diligent approach ensures a smooth, seamless fit so your windows are ready to use for years to come.
Types of windows
At Collingtons, we have a variety of windows to suit your needs, these range from uPVC Casement and Sliding Sash uPVC, to Flush uPVC Casement and Aluminium Casement windows. These are also available in a variety of colours and materials, so when you are buying windows, you can be sure to find a style that suits you, your home, and your budget.
1. Energy savers
All of our windows are energy savers, exactly what you need in our current climate. By saving energy you can reduce your energy bills throughout the year. This is really important to us and we can guarantee that our windows will keep your home cool in the summer, and warm in the winter, with less reliance on central heating and cooling systems.
2. 10 year guarantee
Not only are our windows guaranteed for 10 years, they're also always installed by our dedicated team. This allows us to have complete ownership of your home project right through from the initial installation to the aftercare and service that we pride ourselves on. We are also FENSA approved.
3. Low maintenance
Windows in Cornwall can be under constant attack from extreme weather and temperatures. With wooden windows, as aesthetically beautiful as they are, lack of regular care and maintenance can cause irreversible damage including rot and erosion. To combat these issues, we have a range of low-maintenance uPVCwindows that will look beautiful in any home.
Ongoing services
When you’re buying windows, and something goes wrong, you want a professional and reliable team on hand to help. We can provide that. At Collingtons, we are proud to still work with many of our customers from installations we did over ten years ago. We pride ourselves on offering honest advice and an excellent level of customer service which sees our customers return year on year. Our service team are fully trained to offer advice on all types of windows, doors and conservatories, fully qualified to carry out maintenance work on all uPVC frames and windows, and are more than happy to help.
By choosing Collingtons for your window services, you will be supported from the very beginning, with a team that has dedicated many years to providing expert advice, and skills, to ensure their customers get exactly what they pay for. So get in touch today to get the windows you’ve always wanted before those summer months.
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